Manage your Facebook Page conversations, effortlessly.
ICON AUTOMATION helps businesses moderate, reply to, and understand the comments and messages on their Facebook Pages — faster, and with AI assistance.
- Every Page, one inbox
- no more tab-switching
- AI drafts in seconds
- on-brand, ready to send
- Spam gone on arrival
- hidden before you see it
What we do
Everything your team needs to stay on top of Page conversations.
Smart moderation
Automatically surface and hide spam and abusive comments, so your team can focus on the conversations that matter.
AI-assisted replies
Draft on-brand responses in seconds, or let approved automatic replies handle the routine ones.
Audience insights
Understand what your audience is saying, with sentiment and objection analysis across all your Pages.
One workspace
Manage the comments and messages from all your Pages in a single, organized inbox.
How it works
Up and running in three steps.
- 01
Connect your Pages
Securely authorize ICON AUTOMATION with the Facebook Pages you manage. You stay in control of access at all times.
- 02
Set your rules
Choose what gets hidden, what gets escalated, and which routine replies your team approves for automation.
- 03
Reply and learn
Handle every conversation from one inbox, with AI drafts and insights that improve how you respond over time.
Who it's for
Built for high-volume Facebook Pages.
Built for agencies and businesses that run high-volume Facebook Pages — including lead generation and insurance.
- Agencies managing multiple client Pages
- High-volume lead generation campaigns
- Insurance and financial services teams
- In-house social and support teams
Privacy & trust
Responsible handling of your Page data.
Permission-based access
We only request the Facebook permissions needed to read and respond to your Page conversations.
Your data, your control
Request deletion of your data at any time through our Data Deletion page.
Transparent policies
Clear Privacy Policy and Terms of Service, written in plain language.